The present general conditions of sale apply strictly to all sales of products made by the online shop Any order placed with the online shop necessarily implies, as an essential, determining and indispensable condition, the acceptance without reservation by the Customer of the General Conditions of Sale of the online shop in force on the day the corresponding order is placed. Furthermore, the Customer acknowledges that acceptance of these conditions will imply the application of these conditions to the order to which they refer, as well as to any subsequent order, except in those cases where new conditions are brought to his attention by the online shop The fact that the online shop does not use any of these conditions at any given time cannot be interpreted nor will it be tantamount to renouncing recourse to them in the future or in the past.

The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to this.

Identities of the parties

On the one hand, Difades S.L.U. (Owner of the website with CIF B-54796990 as supplier and manufacturer of the products contracted by the consumer and/or user, with registered office in Pol.Industrial Carrús. Av. de Novelda, 186, Nave 3, CP 03206, Elche, Alicante. Contact address and telephone (+34) 966671828.

On the other hand, the user, registered in the website and whose purpose is to be a consumer and/or user of the same and/or to contract the products or services of The consumer and/or user is responsible for the data provided to And therefore responds for the veracity of the data provided on this website.


The prices published in the online shop are in Euros. All prices are inclusive of VAT applicable on the day of the order, any change in VAT rate will be automatically applied to the prices of the products on sale in the online shop

Offers on products for sale in the online shop will be shown in the section "Offers" or will be indicated in the product file and, if not otherwise indicated, will be valid while they are shown on the screen.

The discount vouchers will have a validity and special conditions for their use. Please check the specifications of each voucher before using it.

Object of the contract (description of products and services)

The purpose of this contract is to regulate the relationship between and the consumer and/or user at the time when the latter gives his consent during the contracting process by accepting the corresponding box (a box which, prior to acceptance, will provide information on these general conditions, legal notice and privacy policy of this website).

The contractual relationship of purchase and sale will involve the delivery of a product in exchange for a price determined on the website.

Payment methods

When placing the order, the customer can freely choose to pay for purchases made in the online store by

  • Bank transfer: In order to pay by this method, the buyer must make a bank transfer (determining the reference of the order in the concept) within a maximum period of 3 working days from the time the order is placed. The company reserves the right to cancel the order if it has not received confirmation of the transfer after this period. The bank account will be shown to the customer at the moment he chooses this payment method.
  • PayPal: For the consumer and/or user to be able to pay for their purchases through this system they must have a PayPal account. For more information
  • By credit or debit card: Through this payment method, the buyer will have to provide his card number, expiration date and CVV number. In this case, your data will be encrypted and sent under a secure server to the bank's virtual POS. This procedure does not provide the card number to


The offers presented by the online shop are valid within the limit of available stocks and the dates established for said offer. The online shop reserves the right to change the product range.

In the event that the selected product is not available as stock, on the product page the user can provide his/her email address so that the entity can contact the user once the product is available by email.

Shipping and Returns

You can find all information about shipping and returns on the Shipping and Return Policy page of our online store. Link accessible on all pages of this website, at the bottom or footer.

User registration

To browse the store and add products to the cart you do not need to be registered. However, to make a purchase you will need to register as a user. We will ask you for your personal data to generate your customer file, such data will be protected under the provisions of Law 15/1999, of December 13, Protection of Personal Data. 

With your user account you will be able to make purchases and benefit from the discounts, promotions and gifts that we offer our customers.

In your account you will be able to consult the history and details of your orders, your delivery addresses, your means of payment, your discount vouchers, etc.

Purchase process

To buy in the online shop it will be necessary to be a registered user and older than 18 years old.

Add all the products you want in your cart, then to make the purchase click on "Confirm". We will ask you for the delivery address and the customer address (you can use the same address for both).

You will then be asked to choose the type of shipping, these rates are calculated according to the delivery address provided, with the total weight of the package and the duration of the shipment (urgent or ordinary).

Finally you will be asked to choose the method of payment, either by bank transfer, PayPal or by debit or credit card.


Repair and replacement will be free of charge for the user. Such free of charge shall include the necessary expenses incurred to remedy the non-conformity of the products with the contract, in particular the shipping costs, as well as the costs related to labour and materials.

It is the customer's obligation to send the defective goods by their own means in order to process the guarantee. Once the guarantee has been received and approved, will proceed to replace the product by sending it to the customer at no additional cost.

The seller will be responsible for any lack of conformity that appears within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.


At any time you can contact us to request more information or to resolve your doubts.

The parties agree to submit to the courts and tribunals of Elche, Alicante for the resolution of any disputes, renouncing any other jurisdiction.

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